Step-by-step journey of a repair job

Inside a High-Quality Repair Process at Macpro Appliances & Projects

Let’s take a closer look at how our expert team ensures your appliances are back in perfect working condition:

  • Diagnosis: Our skilled technicians perform a thorough check. They focus on finding the exact problem with your appliance; their main concern is precision.
  • Strategizing: Understanding the issue is just the first step. Next, we create specific solutions for the appliance problem. This helps us make sure the repair plan is clear and complete.
  • Implementation: We perform repairs utilizing top-notch components, guaranteeing that each measure taken effectively and efficiently rejuvenates your appliance.
  • Validation: Each unit undergoes a series of tests after the repair process. These tests check that all functions work as expected and meet quality standards.
  • Completion: We will return your gadget only after it meets our strict service standards. This demonstrates our dedication to excellent service.

Our thorough process insights demonstrate our steadfast dedication to delivering dependable, effective service. You’re not merely selecting a repair service; you’re opting for a partner who values quality and worth.

Building Trust, One Repair at a Time

  • At Macpro Appliances & Projects, trust is more than just a word—it’s the foundation of our service. In the repair industry, trust means reliability, high-quality work, and happy customers. These are not just promises; they are part of our repair process.
  • With more than six years of experience in Gauteng, our team takes care of your appliances. We handle everything from air conditioning to TV panel repairs. Our services are reliable and affordable.
  • Clear customer feedback shows our dedication. Positive service reviews highlight our honest and fast service. Our warranties also offer peace of mind. We provide three months of labor and six months on parts.
  • When you choose Macpro, you are booking a repair and gaining a reliable partner for your appliance needs. Trust leads to great service at every step of our repair process.

For more information, don’t hesitate to contact the friendly team at Macpro Appliances & Projects today.

Our Procedure

Our pricing structure is static. It stays the same no matter how long it takes to fix your device. Regardless of whether it’s 45 minutes or an hour and a half, the cost remains unchanged.

  • P.1) We arrange for our technician to arrive at the time most convenient for you. You will receive a call 15 – 30 minutes before a technician arrives, meaning you don’t run the risk of missing our visit.
  • P.1.a) Kindly ensure to make all delivery payments in cash. To ensure your peace of mind, we include 3 months of labor with a 6-months warranty on parts for your appliance repair.
  • P.2) We charge a call-out fee of R 655.50, which includes VAT. For onsite repairs, the labor cost is R 345, also VAT inclusive. These amounts are non-refundable You can pay with cash / by electronic funds transfer (EFT), and we do take CARD SWIPE. Please send proof of payment to payments@macproappliances.co.za for EFT payments.
  • P.2.a) For walk-in customers to our workshop, upon job bookings, there is an assessment fee of R345 VAT inclusive. We cannot refund this amount.
  • P.6) We will sell repaired products that customers do not pay for within 30 days to cover expenses. You have paid for the call-out fee and assessment. However, you did not pay for the parts your appliance needed.
  • P.6.a) The office maintains documentation of phone calls made to you. They have tried to schedule the payment date with you, but upon the third attempt, there is no answer or response to emails.

Top five DIY fixes that cause more harm

Protect Your Appliances: Avoid These Costly Mistakes

Proper care of your appliances is essential to ensure they last longer and perform efficiently. Avoid common pitfalls to keep your household running smoothly and avoid unplanned issues:

Over-tightening screws can damage sensitive components, leading to costly repairs.

Excessive water during cleaning may seep into electrical parts, promoting rust or short-circuits.

Using appliances with the wrong voltage can lead to dangerous electrical failures.

Ignoring tiny leaks can escalate, causing water damage and more expensive repairs.

Overloading machines not only strains motors but cuts short their lifespan.

For trustworthy servicing and adept repairs in Gauteng, turn to Macpro Appliances & Projects. When uncertain, reach out for professional assistance. Whether your issue is with Washing machines, dishwashers, or other appliances, Macpro ensures expert solutions.

Fridge Repair Service
Maximize your warranty benefits

Understanding Warranty Benefits and Traps with Macpro Appliances & Projects

Getting the best out of your appliance warranty involves more than just reading the fine print.

Macpro Appliances & Projects, with their experience in Gauteng, highlight a few essential tips:

  • Know Your Coverage: Understand what parts or issues your warranty covers. Macpro equips customers with clarity, offering a three-month warranty on labour and a six-month warranty on parts.
  • Keep Receipts Handy: Proof of purchase is your best friend during warranty claims—don’t toss those papers!
  • Mind the Exclusions: Typical exclusions include damages from misuse. Knowing these helps avoid frustration.
  • Timely Service Calls: Let experts, like those at Macpro, deal with repairs promptly to enjoy the full benefits.

Experience peace of mind and alleviate your concerns! Macpro’s commitment ensures customers peace of mind with top-notch service in appliances, always ready to assist.

TV Repair Service
Insider look: A Day at Macpro

Lights… Camera… Action… Refrigerator!

Step into the busy world of Macpro Appliances & Projects. This is where the true spectacle takes place. We’re not referring to the most recent television series that requires assistance!

  • Today’s main character is a stubborn dishwasher that can no longer clean properly.
  • Our skilled repair company, Mr. Repair-Everything, arrives like a surgeon with his toolbox.
  • He possesses his reliable spanner and a *”I’ve-got-this”* mindset.
  • Heads up: the dishwasher is on the verge of a challenging trial.
  • Start the exciting music. The sound of unscrewing goes “plink, plink,” like revealing the last treat.
  • Enter the spin cycle of determination: this is not just a repair.
  • A tango with technology exists. A battle against chaos. A Whirlpool EPIC.
  • Yet, in the authentic Macpro manner, even the most complex issue can’t dampen our technician’s spirits. It’s almost as if appliances stubbornly refuse to break down! Another day brings another win at Macpro.
  • Our appliance whisperers leave, and it’s a clean slate — or scrubbed-up dishwasher — earning its five-star review. Kudos for saving countless pieces of cookware from handwashing purgatory. Believe us, *the forks thank you!*
  • Tune in next time for more behind-the-scenes repair action. Similar focus, same Macpro pizzazz… always ready to keep your gadgets smoothly back on track!

Follow our platforms for more behind the scenes.

Gas Hob Repair Service
A Communication From The Proprietors Of Macpro Appliances And Projects To Our Esteemed Customers

At Macpro Appliances & Projects, we hold a deep appreciation for each of our valued clients

Your trust in our services is the foundation of our work. This trust motivates us to excel in all we do. We know that when you choose us for repairs and maintenance, you trust our skills and commitment.

  • This trust inspires us to consistently deliver high-quality repair and maintenance services throughout Gauteng.
  • We are proud of our skill in fixing and caring for many appliances.
  • This includes televisions, air conditioners, and other household devices.
  • Each piece we work on is more than merely a task. It shows our shared commitment to reliability and great service.
  • We uphold this commitment together with you. Our team dedicates itself to ensuring that every repair receives care and precision.
  • This shows our commitment to excellence. We believe that your satisfaction links to our success.
  • We work hard to exceed your expectations at every opportunity. When you choose Macpro Appliances & Projects, you are not just getting a service.
  • You are starting a partnership based on trust, quality, and respect. Together, we can ensure that your appliances function optimally, providing you with comfort and convenience in your daily life.
  • We look forward to continuing this journey with you, as we work hand in hand to keep your home running smoothly and efficiently. Thank you for being an important part of our community.
  • Your support inspires us to keep improving and finding new ways to serve you.