Terms and Conditions

Terms and Conditions

Payment:

Macpro Appliances Services accepts Cash, E wallet and EFT. Payment is due at time of initial visit.
LATE PAYMENTS: Payment is due at time of service. If your account becomes past due the following actions will be taken:
14 days past due: R200.00 late fee will be accessed per invoice.

Repaired products not paid within 30 days will be sold to cover expenses

Completed Repair:

Once the repair is complete, the customer will be asked to review and test the appliance. The customer will sign Macpro Appliances Services invoice when repair on the appliance is completed. This shows the customer has examined and approved of the work done. Payment of services in full will also indicate the customer has reviewed and tested the appliance and the service is completed to their satisfaction. NO REFUNDS WILL BE ISSUED ON COMPLETED REPAIRS OR ON GOING REPAIRS.

Estimate:

Estimates will be valid for 7 days. The customer is responsible for reviewing the estimate with the technician. Payment of parts and/or labor indicates approval and complete agreement by the customer to have Macpro Appliances Services, repair the appliance at the price quoted on the estimate.

Service Call Fee /Call Out Fee:

If the unit is found to be uneconomical to repair or customer does not wish to proceed with the service, a service call fee will be charged. The service call fee will cover the initial examination, diagnosis, and written estimate of repair with parts and labor. The service call fee will be charged as follows: R400.00 for all units. service call-out fee is non-refundable.

Your Responsibility

 

 

Our Responsibility

General

 

 

Guarantees

Entire Terms & Conditions

These Terms & Conditions set out the entire agreement and understanding between you and Macpro Appliances Services Limited
We reserve the right to change these Terms & Conditions at any time, without giving notice to you.

Complaints@macproappliances.co.za